Frequently Asked Questions

We know the details can be hard. When it comes to the safety of your child, we want you to feel confident that you’ve got it all down right to the smallest detail. If you don’t see your question below, send us a message from our contact page.

Frequently Asked Questions

We know the details can be hard. When it comes to the safety of your child, we want you to feel confident that you’ve got it all down right to the smallest detail. If you don’t see your question below, send us a message from our contact page.

Top End Baby Hire is a Mother of 2 children and therefore knows the financial stress that comes with having children. They will offer you competitive prices and the best customer service provided every time.

No minimum order amount required unless delivery/postage is required. Charges will then be applied accordingly.

Generally 24hrs is required- however we will do our best to deliver on the same day if items are available. Just had a baby and in hospital, we will come to you!

All equipment once returned is professionally cleaned immediately. Also refreshed upon going out.

Items will be received once full payment is received or appropriate paperwork is completed.

Free delivery is offered to the Palmerston region NT and upon discussion to other areas of Darwin.

Delivery and pick up of items might be charged a fee accordingly.

All items must be paid for in full before receiving, otherwise paperwork completed for payment plan.

Any issues with your hire items must be reported immediately so we can act accordingly and provide a solution.

There is a tab called ‘Contact’ where you can fill in your details and ask us anything that isn’t answered for you. Otherwise call us on  0402 562 702 and I’d be happy to answer any of your questions.

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